Get the CLT+ app

During a recent walkability audit with Sustain Charlotte, Ally team members were were introduced to the City of Charlotte's CLT+ app, which can be used to report potholes. That's exactly what they did, when they saw one along their route. Within days, the pothole was repaired!

The city encourages all residents to download and use the app, which can also be used to schedule a bulky trash pickup, check your trash pickup day, request a new traffic signal, or report graffiti or a code violation.

CLT+, a mobile application, is now available on both the Apple App and Google Play stores. It is free to download. It offers a new way to interact with CharMeck 311, which serves as the customer contact center providing information and services for customers in the City of Charlotte and Mecklenburg County.

Residents wishing to get in touch with 311 can still speak with a representative on the phone, request a service online or use the online chat function.